Cadillac Owner Center

Cadillac Motors focuses on its customers' needs by making sure that information on vehicle care for its vehicles is readily accessible and user-friendly. Cadillac drivers enjoy several resources that make it easy to stay on top of their vehicle's care and follow recommended service intervals.



The Cadillac Owner Center is a comprehensive online portal where vehicle owners can access detailed information about their specific model. After enrolling their vehicle, users can log in to view a personalized dashboard with information on their Cadillac's service plan, service history, and warranty status. The Owner Center also offers downloadable owner’s manuals, instructional videos, and step-by-step guides to help owners perform basic maintenance tasks or understand certain vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Using this app, owners can monitor their vehicle’s health by getting alerts about maintenance needs, such as oil changes, tire checks, or brake inspections. The app also provides handy features like starting the car remotely, lock and unlock capabilities, and the ability to schedule a service appointment directly with the preferred Cadillac dealership. For recently launched vehicles, the app can even offer live data to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles come equipped with an built-in infotainment system that includes maintenance alerts and notifications. When a service is due, the vehicle displays notifications on the dashboard, letting the driver know of required tasks. This system not only keeps owners aware to stay current with maintenance but also offers detailed explanations of each task, making it easier for drivers to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac dealerships play a significant role in providing service and maintenance information to customers. When owners visit an official service center for service, the advisors offers a detailed explanation of the recommended services, ensuring that owners understand the importance of each procedure. Additionally, dealerships keep an electronic record of every service visit, allowing Cadillac owners to quickly review their maintenance records for reference.

Printed and Online Resources

Cadillac offers printed owner’s manuals and booklets that outline the vehicle’s maintenance schedule, recommended fluids, recommended tire pressures, and other essential information. For users who prefer online tools, Cadillac’s website has a dedicated section for maintenance tips where drivers can access resources, watch clips, and tips on how to maintain optimal performance.



By offering a combination of online resources, dealership support, and traditional guides, Cadillac guarantees that owners are knowledgeable about their vehicle’s maintenance needs, ultimately enhancing the longevity of their Cadillac.